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Sách/Book Foodservice management : principles and practices Authors: June Payne-Palacio (2016) This book offers a comprehensive, current, and practical overview of foodservice operations and business principles. Covering topics like food safety, human resources, finance, equipment, design, marketing, and filled with real-life case studies, this text gives college students a deep understanding of the issues they will face in any type of foodservice operation. Rich with graphics and photos, its visually appealing design is organised for maximum student engagement and understanding. This edition has been updated to reflect new trends in sustainability and food safety issues.

Sách/Book The Routledge handbook of tourism research Authors: William C. Gartner; Cathy H.C. Hsu (2012) The Routledge Handbook of Tourism Research is a compendium of some of the most relevant issues affecting tourism development today. The topics addressed in this book provide some new thinking for those involved in tourism research. This book takes the reader from the beginnings of tourism research to a discussion of emerging forms of tourism and selected examples of tourism development. The underlying theoretical dimensions are reviewed, analysed and discussed from a number of perspectives. This book brings together leading researchers, many of whom are members of the International Academy for the Study of Tourism, to discuss tourism today and its future

Sách/Book Tourism research frontiers : beyond the boundaries of knowledge Authors: Donna Chambers; Tijana Rakic (2015) This book recognizes that while tourism research has undoubtedly penetrated and gone beyond a number of knowledge frontiers, frontiers are never static, but are constantly shifting and changing form in the context of a dynamic environment. This book therefore is a much needed contribution which acknowledges the imperative for continuous innovation and renewal in tourism research if it is to remain relevant. In this regard the book contains original papers which span a number of creative topics and debates and which transcend existing frontiers of tourism knowledge, including popculture tourism, gospel festivals as heterotopia, tourism and elections, articulations of the concept of tou...

Sách/Book Travel medicine : tales behind the science edited by Annelies Authors: Wilder-Smith (2007) Travel to exotic places is fascinating, and equally so are infections and other dangers of exotic travel. Moreover, one need not be traveling to suffer these maladies; sometimes they travel to you. The enormous global mobility demands a public health response. The result is the concept of ‘travel medicine’ as a separate discipline. This book describes the evolution of travel medicine, travel vaccines, malaria prophylaxis and infections of adventure and leisure.

Sách/Book Bài giảng thực hành nghiệp vụ lữ hành - Hướng dẫn du lịch Authors: Nguyễn Đức Khoa (2015) Bên cạnh nội dung chính là những kiến thức và kỹ năng nghiệp vụ lữ hành - hướng dẫn, bài giảng này còn cung cấp một lượng kiến thức bổ trợ phong phú về các tuyến điểm du lịch, các chương trình du lịch đặc sắc của Việt Nam, thông tin về các doanh nghiệp lữ hành, hãng hàng không .. và một số mẫu biểu dùng trong nghề

Sách/Book Giáo trình Dẫn chương trình Authors: Trần Thị Thùy Dương (2022) Giáo trình giới thiệu 5 bài bao gồm các phần: Nhập môn dẫn chương trình, kỹ năng diễn đạt, các bước dẫn chương trình, kỹ năng thể hiện và kỹ năng dẫn một số chương trình. Mỗi bài đều có câu hỏi và bài tập để bạn có thể nắm bắt được bài học một cách cụ thể, rõ ràng hơn.

Sách/Book Nghiệp vụ lễ tân : Trình độ cơ bản Authors: - (2007) Mục tiêu nhằm xác định chính xác những việc người lao động cần phải làm trong điều kiện làm việc thông thường

Sách/Book Restaurant concepts, management and operations Authors: John R. Walker (2017) The Eighth Edition of Walker’s, Restaurant Concepts, Management, and Operations continues the success of previous editions, providing, in an easy-to-read way, all of the skills and information needed to master every challenge and succeed in this highly competitive and rewarding industry. Each chapter has been revised, updated, and enhanced with numerous industry examples, sidebars, charts, tables, photographs, and menus. All of this information will help restaurant owners make the decisions necessary to build a thriving business.

Sách/Book Hotel front office management Authors: James A. Bardi (2003) Fully revised to highlight emerging trends in hospitality, this comprehensive text packs in loads of new information while still covering all the basics of front office management.

Sách/Book Catering management Authors: Nancy Loman Scanlon (2007) Catering Management, Third Edition gives detailed advice on all the crucial business aspects of on- and off-premise catering. The Third Edition features special new material on non-hotel catering operations—such as small business management and running your own catering operation. It presents fresh information on menu design and pricing, complete with illustrative menu examples and tips for using software tools to create enticing menus.

Sách/Book Social customer relationship management Authors: Rainer Alt (2020) In turn, the book presents analytic and operational software tools that offer features for enhancing and streamlining interactions with customers. The book concludes with an overview of essential design areas that businesses need to bear in mind when introducing social media into their CRM strategies.

Sách/Book Event Portfolio Management: Theory and Methods for Event Management and Tourism Authors: Vladimir Antchak (2019) The book critically analyses and summarises key underpinnings behind portfolio theory development and identifies key trends and issues in the event portfolio approach. It examines the processes of event portfolio development and management, leveraging, stakeholder networking and collaboration, portfolio design, risk assessment and evaluation.

Sách/Book Successful Event Management : A Practical Handbook Authors: Bryn Parry (2019) The fifth edition of Successful Event Management covers every aspect of events management, from the planning and set up process through to delivery, close-down and evaluation.

Sách/Book Handbook of e-Tourism Authors: Zheng Xiang (2022) This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition.