Item Infomation
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor | Sundbo, Jon | - |
| dc.contributor | Fuglsang, Lars | - |
| dc.contributor | Daniels, Peter | - |
| dc.contributor.author | Bryson, John R | - |
| dc.date.accessioned | 2026-07-17T08:31:00Z | - |
| dc.date.available | 2026-07-17T08:31:00Z | - |
| dc.date.issued | 2020 | - |
| dc.identifier.uri | http://thuvienso.thanglong.edu.vn//handle/TLU/14444 | - |
| dc.description.abstract | This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. | vi |
| dc.format.extent | 294 p | vi |
| dc.language.iso | en | vi |
| dc.publisher | Palgrave Macmillan | vi |
| dc.subject | Service management | vi |
| dc.subject | Service industries Management | vi |
| dc.subject | Quản lý các ngành dịch vụ | vi |
| dc.subject | Mô hình kinh doanh | vi |
| dc.title | Service management : theory and practice | vi |
| dc.type | Sách/Book | vi |
| Appears in Collections | Tin học | |
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