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Title: The Palgrave handbook of service management
Keywords: Service management; Quản lý dịch vụ; Quản lý hoạt động; Chiến lược dịch vụ
Issue Date: 2022
Publisher: Palgrave Macmillan
Abstract: This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research
URI: http://thuvienso.thanglong.edu.vn//handle/TLU/14443
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