Item Infomation
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor | Shulver, Michael | - |
| dc.contributor | | Slack, Nigel | - |
| dc.contributor | Clark, Graham | - |
| dc.contributor.author | Johnston, Robert | - |
| dc.date.accessioned | 2026-07-16T09:34:28Z | - |
| dc.date.available | 2026-07-16T09:34:28Z | - |
| dc.date.issued | 2021 | - |
| dc.identifier.uri | http://thuvienso.thanglong.edu.vn//handle/TLU/14432 | - |
| dc.description.abstract | This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you who want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations as they seek to develop and implement operations strategies | vi |
| dc.format.extent | 633p. | vi |
| dc.language.iso | en | vi |
| dc.publisher | Pearson | vi |
| dc.subject | Service industries | vi |
| dc.subject | Ngành dịch vụ | vi |
| dc.subject | Quản lý hoạt động dịch vụ | vi |
| dc.title | Service operations management : improving service delivery | vi |
| dc.type | Sách/Book | vi |
| Appears in Collections | Tin học | |
Files in This Item:
