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dc.contributorO'Hara, Chris-
dc.contributor.authorKihn, Martin-
dc.date.accessioned2024-06-22T06:34:52Z-
dc.date.available2024-06-22T06:34:52Z-
dc.date.issued2020-
dc.identifier.urihttp://thuvienso.thanglong.edu.vn//handle/TLU/10234-
dc.description.abstractNever before has there been such a stark dichotomy in marketing: customers demand the type of deep personalization from brands that technology companies like Netflix and Amazon deliver, but they are increasingly leery of offering the type of personal data required to make it happen. Over the years companies have built byzantine "stacks" of various marketing and advertising technology to try and deliver the fabled "right person, right message, right time" experience to deliver on customer journeys, but have found themselves stuck with a hot mess of siloed systems, disconnected processes, and legacy technical debt.vi
dc.format.extent133 pvi
dc.language.isoenvi
dc.publisherWileyvi
dc.subjectMarketingvi
dc.subjectCustomer relationsvi
dc.subjectData protectionvi
dc.subjectQuan hệ khách hàngvi
dc.subjectTiếp thịvi
dc.titleCustomer data platforms : use people data to transform the future of marketing engagementvi
dc.typeSách/Bookvi
Appears in Collections1-Kinh tế - Quản lý

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