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  • TVS.001228_Retail Marketing and Sales Performance_ A Definitive Guide to Optimizing Service Quality and Sales Effectiveness-Gabler Verlag (2014)_1.pdf.jpg
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  • Authors: Christoph Preuss (2014)

  • The purpose of this research project is to contribute to effective retail by determining the impacts of the elements of retail marketing interventions on sales performance in franchises and branches. The approach comprises a series of complementary surveys of franchisees, branch managers, shop visitors and customers. This is enriched with secondary data and sector-specific structural detail to determine the direct and mediating effects of retail marketing on sales performance. Through factor analysis results provide evidence that Retail Marketing has a high and positive, direct-structural impact on sales performance. Christoph Preuss contributes to the development of the dichotomy of ...