Sách/BookTác giả : Wil van der Aalst (2000)
Business processes are one of the hottest topics nowadays in science and practice information system. Their management includes design and engineering efforts There are also later activities in the life cycle (eg, business process reengineering, continuity process improvement, exception handling, and change management). Recently Business Process Management publications look at the entire spectrum theoretical aspects, conceptual models and application scenarios, down Implementation issues. 
