Browsing by Author Trish Stott

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  • TVS.000582- Highly Recommended (TEACHER'S BOOK)-TT.pdf.jpg
  • Book


  • Authors: Trish Stott (2005)

  • Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.

  • TVS.000583- Highly Recommended (WORK-BOOK)-TT.pdf.jpg
  • Book


  • Authors: Trish Stott (2005)

  • Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.

  • TVS.000579- Highly Recommended-TT.pdf.jpg
  • Book


  • Authors: Trish Stott (2005)

  • Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.