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dc.contributor.authorJochen Wirtz-
dc.date.accessioned2024-11-05T02:31:55Z-
dc.date.available2024-11-05T02:31:55Z-
dc.date.issued2023-
dc.identifier.urihttp://thuvienso.thanglong.edu.vn//handle/TLU/11647-
dc.description.abstractIncludes bibliographical references and index. Designed to provide a crisp introduction to key topics in the field, this book places marketing issues within a broader general management context and shows the relationships between the marketing, operations, IT, and human resources functions in service firmsvi
dc.language.isoenvi
dc.publisherHarlow, United Kingdom: Pearsonvi
dc.subjectServices marketingvi
dc.subjectDịch vụ tiếp thịvi
dc.titleEssentials of services marketingvi
dc.typeSách/Bookvi
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