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  • Vietnam tourism occupational skill standards in housekeeping entry level

    • Authors: - (2017)

  • The Vietnam Tourism Occupational Skills Standards Manual and Usage Guide for Management and Operation of Vietnam Tourism Skills Standards System have been created during the implementation of the Vietnam Human Resources Development in Tourism Project funded by the EU. The information assembled in these materials comes from the knowledge and experience of many Vietnamese and international experts in the field of tourism.
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  • Bài giảng nghiệp vụ phục vụ buồng

    • Authors: Nguyễn Lê Thanh Thảo (2017)

  • Bộ phận buồng là bộ phận duy nhất trong khách sạn trực tiếp phục vụ khách, nhưng lại không trực tiếp thu tiền của khách. Bộ phận buồng có vai trò quan trọng trong hoạt động kinh doanh khách sạn. Bộ phận phối hợp với bộ phận lễ tân cung cấp các dịch vụ lưu trú tạo doanh thu lớn trong tổng doanh thu của khách sạn.
  • Sách/Book

  • The cultural dimension of global business

    • Authors: Gary P. Ferraro; Elizabeth K. Briody (2017)

  • The Cultural Dimension of Global Business continues to provide an essential foundation for understanding the impact of culture on global business and global business on culture. The highly experienced authors demonstrate how the theory and insights of cultural anthropology can positively influence the conduct of global business, examining a range of issues that individuals and organizations face as they work globally and across cultures. The cross-cultural scenarios presented in each chapter allow students of business, management, and anthropology alike to explore cultural difference while gaining valuable practice in thinking through a variety of complex and thorny cultural issues.