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dc.contributorInvGate Inc-
dc.contributor.authorGesto, Ariel-
dc.date.accessioned2026-07-16T09:36:54Z-
dc.date.available2026-07-16T09:36:54Z-
dc.date.issued2023-
dc.identifier.urihttp://thuvienso.thanglong.edu.vn//handle/TLU/14433-
dc.description.abstractAs we navigate the dynamic landscape of business today, Enterprise Service Management stands out as a transformative approach, shaping the future of efficient, customer-centric operations. The implementation of ESM fosters streamlined processes, enhanced collaboration, and, ultimately, increased customer satisfactionvi
dc.format.extent103 pvi
dc.language.isoenvi
dc.subjectEnterprise Service Managementvi
dc.subjectQuản lý dịch vụ doanh nghiệpvi
dc.subjectDoanh nghiệpvi
dc.titleIntroduction to Enterprise Service Managementvi
dc.typeSách/Bookvi
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